Terms and Conditions | Project Work

Terms of Use

Project Work – Interview Support Service Terms & Conditions

Effective Date: [Insert Date]

Service Provider: Project Work (“We”, “Us”, “Our”)

Service: Interview Preparation & Transport Assistance

By registering or signing up for Project Work services, you acknowledge that you have read, understood, and accepted these Terms & Conditions in full.

1. Service Overview

Project Work provides registered clients with the following services:

Interview Preparation Sessions

60-minute personalized sessions conducted online or in-person via Microsoft Teams or an agreed alternative.

Includes interview question practice, communication and body language coaching, role-specific guidance, and confidence-building exercises.

Tailored to the type of position and industry.

eHalling Transport Service

Pick-up and drop-off to your interview venue within a 20 km radius.

Includes a return trip.

Designed to reduce logistical stress and ensure timely arrival for interviews.

Video Interview Facilities

Assistance setting up Microsoft Teams or another agreed platform.

Ensures clients have the proper tools and environment to attend online interviews professionally.

Additional Support

Guidance on professional attire, CV presentation, and interview etiquette may be offered.

Optional support for accessing mental and emotional wellness resources.

2. Eligibility & Account Requirements

Services are available only to registered clients who provide verifiable proof of a confirmed interview.

Clients must be 18 years or older, or have parental/guardian consent if under 18.

Clients are required to create a profile with valid contact information, including a unique email address, which will serve as their account identifier.

Clients who provide false, misleading, or incomplete information may have their bookings cancelled or access revoked.

Services are limited to three (3) bookings within any six-month period.

3. Booking Process & Confirmation

Complete the online Project Work Booking Form.

Provide proof of interview (email invite, letter, or recruiter confirmation).

Our team will verify your interview prior to confirming your booking.

Once verified, your booking will be confirmed, and arrangements made for:

60-minute interview preparation session

eHalling transport (if requested)

Video interview facilities (if requested)

Booking Deadlines:

eHalling transport: At least 48 hours before the interview.

Interview preparation session: At least 24 hours before the interview.

Bookings made without sufficient notice may be declined.

4. eHalling Transport Terms

Available for a maximum 20 km radius, for round-trip travel only.

Only one round trip per booking is included.

Clients must be ready at the agreed pickup location and time.

Project Work is not liable for delays, accidents, cancellations, or damages caused by third-party transport providers.

Clients using the eHalling service must comply with all safety regulations and provider rules.

Failure to comply may result in service refusal or liability for costs incurred.

5. Interview Preparation Sessions

Sessions are 60 minutes in duration.

Clients must ensure devices, software, and internet connectivity are functional for online sessions.

Late arrivals may result in reduced session time or forfeiture.

Content may include:

Interview question preparation

Mock interviews

Communication and body language coaching

Role-specific advice

6. Video Interview Facilities

Project Work will provide access to Microsoft Teams or agreed alternative platforms for online interviews.

Clients must ensure timely login, functional devices, and internet access.

Project Work is not liable for technical failures or connectivity issues during online interviews.

Video facilities are arranged only after interview verification.

7. Service Usage Limits

Clients may use Project Work services a maximum of three times within a six-month period.

This limit includes first, second, or third interviews, whether in-person or online.

Once the limit is reached, further bookings cannot be made until the six-month period resets.

8. Cancellations, Rescheduling & No-Shows

Clients must provide at least 24 hours’ notice to cancel or reschedule.

Late cancellations, no-shows, or failure to attend a session count toward the three allowed bookings.

Rescheduling is subject to availability and verification.

Project Work reserves the right to cancel bookings for reasons including but not limited to unverified interviews, failure to comply with booking requirements, or operational constraints.

9. Fees & Payments

All services require payment of the annual subscription fee.

Fees are non-refundable, except as required by law.

Payment must be made through the approved online payment system.

Clients may not access services without a valid paid subscription.

10. Liability & Disclaimer

Project Work acts solely as a facilitator of services.

We are not liable for:

Outcomes of interviews or employment decisions

Damages, losses, or injuries occurring during transport via eHalling

Technical issues, connectivity problems, or session interruptions

Missed interviews due to client error, delays, or cancellations

Clients use Project Work services entirely at their own risk.

Project Work is not responsible for personal property, clothing, or belongings during transport or sessions.

11. Client Responsibilities

Clients agree to:

Provide accurate and complete information.

Attend all scheduled sessions on time.

Treat Project Work staff, partners, and service providers respectfully.

Follow safety instructions during transport.

Ensure devices, software, and internet are functional for online sessions.

Notify Project Work promptly of any changes to interview schedules.

12. Privacy & Data Protection

Personal information is collected solely for service delivery, booking, and verification purposes.

We will not share personal data with third parties except for verification, transport, or service facilitation.

Clients consent to receive emails, SMS, or WhatsApp messages regarding bookings and service updates.

Project Work follows data protection regulations applicable in South Africa.

13. Intellectual Property

All materials provided during preparation sessions remain the intellectual property of Project Work.

Clients may not reproduce, distribute, or share materials without prior written consent.

14. Modifications to Terms

Project Work reserves the right to update, modify, or amend these Terms & Conditions at any time.

Changes will be posted on the Project Work website.

Continued use of services constitutes acceptance of updated terms.

15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these services will be subject to the exclusive jurisdiction of South African courts.

16. Acceptance of Terms

By registering and signing up for Project Work services, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

Using our services indicates ongoing acceptance of these terms.

17. Contact Information

Email: support@projectwork.me

Website: www.projectwork.me

After receiving and reviewing your return, you will receive a new product or refund as soon as possible.

ORDER CANCELLATION/MODIFICATION

If you decide to cancel or modify your interview, please write to us as soon as possible. We will do our best to make the change. If it’s too late for our team to cancel your booking.

Booking to countries outside South Africa may incur duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting us for information on fees before booking

DATA PROTECTION

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentiality and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

An external, PCI-compliant payment gateway (PayPal, Stripe) handles all credit card payment transactions.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

PRIVACY POLICY

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

COOKIES

This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.

Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.

We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:

www.google.com/ads/preferences

www.adroll.com/about/privacy#optpolicy

www.networkadvertising.org/choices

You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.

The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.

Please note, the deactivation of cookies may impair the functionality of this website.

CONTACT FORM

If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.

If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any third parties.

Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.

FINAL DISCLAIMER

Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

Terms of Use

ORDER CANCELLATION/MODIFICATION

DATA PROTECTION

PRIVACY POLICY

COOKIES

CONTACT FORM

NEWSLETTER

FINAL DISCLAIMER

555-555-0159

Tygervalley, Cape Town

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